AI Agent Development: Agents That Run Real Workflows

Operations teams with repetitive, rule-based work across messages, records and systems.

• In-product agents (shipped in Northline, a private fleet ops assistant on live GPS, and clinical documentation)
• WhatsApp concierge and support agents
• Tickets from a message, not a form
• Expiry and reminder sequences
• Human handoff when the agent should stop
• Logging, evaluation and guardrails

Sentinel: a private AI agent answers questions on vehicle location, offline devices and fleet stats, inside the product.

1. Discovery: goals, users, data, constraints.
2. Design: flows, architecture, a clickable plan.
3. Build in slices: a working slice you can click is usually two weeks from a clear brief. Full products take longer, and we still ship weekly so you see the product, not a status report.
4. Test & launch: CI/CD, monitoring, store releases where relevant.
5. Operate & support: Docker, AWS, PostgreSQL, monitoring. Shipping without a way to keep it running is not a delivery.

LLMs (OpenAI, local models), RAG, n8n, WhatsApp, Django, Next.js, Laravel, React, PostgreSQL.

• GDPR-aware delivery; EU-based company (Timișoara, Romania) with an office in London.
• You own the code: repos, keys and cloud stay in your account.
• NDAs on request.
• For sensitive or government programmes: Mihai holds a NATO SECRET clearance issued by ORNISS, valid through May 2030. We state the clearance, not the work.

Is this just a chatbot?
No. Our agents act on real data in your product: they retrieve records, answer and write.

What if the agent gets it wrong?
We design a human handoff and log every action, so you can see and correct it.

Which channels?
In-app, WhatsApp, email and internal tools.

Name the problem. You get a yes, a no, or a date, not a sales sequence.
Book a 30-min call · or start with the free AI & Automation Readiness Audit.
Offices in Timișoara & London · Clients in Romania, Czechia, the UK, the USA, the UAE and Spain.