Services
Business Process & Workflow Automation
CRM, email, WhatsApp, ERP and spreadsheets wired together, so the repetitive work disappears from the calendar.
01 — Who it's for
Companies where people copy data between systems, chase reminders by hand or retype requests.
02 — What we deliver
- Integrations between CRM, ERP, email, WhatsApp and spreadsheets
- Expiry and reminder sequences (e.g. ITP / inspection reminders on WhatsApp)
- Tickets from a message, not a form
- Approval and handoff flows
- Monitoring: we wire it, we watch it, we own the failure modes
03 — Case study / proof
MTZ ITP: online booking, calendar and CRM, OCR and WhatsApp / SMS reminders for a vehicle inspection station.
04 — Process & timeline
- Discovery: goals, users, data, constraints.
- Design: flows, architecture, a clickable plan.
- Build in slices: a working slice you can click is usually two weeks from a clear brief. Full products take longer, and we still ship weekly so you see the product, not a status report.
- Test & launch: CI/CD, monitoring, store releases where relevant.
- Operate & support: Docker, AWS, PostgreSQL, monitoring. Shipping without a way to keep it running is not a delivery.
05 — Stack & integrations
n8n, WhatsApp, Next.js, Supabase, PostgreSQL, REST APIs.
06 — Security & compliance
- GDPR-aware delivery; EU-based company (Timișoara, Romania) with an office in London.
- You own the code: repos, keys and cloud stay in your account.
- NDAs on request.
- For sensitive or government programmes: Mihai holds a NATO SECRET clearance issued by ORNISS, valid through May 2030. We state the clearance, not the work.
07 — FAQ
Which tools can you connect?
Any system with an API or export: CRM, ERP, email, WhatsApp, sheets.
Who maintains it?
We can. We monitor automations and own the failure modes.
08 — Ready to talk?
Name the problem. You get a yes, a no, or a date, not a sales sequence.
Book a 30-min call · or start with the free AI & Automation Readiness Audit.
Offices in Timișoara & London · Clients in Romania, Czechia, the UK, the USA, the UAE and Spain.